Hospitals & Discharge Teams

A practical outpatient option when continuity is at risk

Palm helps discharge teams connect patients with primary care, wound care, and follow-up when the patient’s usual PCP is outside the network or skilled community capacity is limited.

What to send first

  • Referring organization, name, title, and callback number
  • Patient name or initials and date of birth
  • City or ZIP code and current care setting
  • Primary-care or wound-care need
  • How long the issue has been present
  • Insurance type, urgency, and discharge date if relevant

What happens next

  1. Palm reviews the patient’s location, care setting, clinical needs, insurance, and timing.
  2. A member of our team follows up to discuss the appropriate next step.
  3. Detailed records move through a secure channel when required.
  4. The referring team receives clear follow-up.
Email PalmCall