What to send first
- Referring organization, name, title, and callback number
- Patient name or initials and date of birth
- City or ZIP code and current care setting
- Primary-care or wound-care need
- How long the issue has been present
- Insurance type, urgency, and discharge date if relevant
What happens next
- Palm reviews the patient’s location, care setting, clinical needs, insurance, and timing.
- A member of our team follows up to discuss the appropriate next step.
- Detailed records move through a secure channel when required.
- The referring team receives clear follow-up.