Patients & families

Email Palm about the patient and the care needed.

For primary care, chronic-care follow-up, post-discharge support, or wound care, email the details below or call us.

Email Palm

Send us a care request.

[email protected]

The button opens a prefilled email with the details listed here.

What to include

A few details help us respond.

  • Patient name and date of birth
  • City or ZIP code
  • Primary-care or wound-care issue
  • How long the issue has been present
  • Insurance type
  • Best callback number
  • Your relationship to the patient

Privacy and urgency

Do not email Social Security numbers, insurance-card images, wound photos, or full medical records. Palm will provide a secure channel if documents are needed. Do not use email for emergencies or urgent symptoms; call 911 or seek immediate medical evaluation.

Email PalmCall