Common care gaps
Wound VAC problems create urgent phone calls, missed dressing-change timing, and unnecessary ER trips when escalation rules are unclear.
Palm approach
Palm coordinates NPWT assessment, documentation, dressing-change cadence, and device/vendor communication when the service is clinically appropriate.
When to escalate
Rapidly worsening redness, fever, severe pain, uncontrolled drainage, black tissue, suspected ischemia, or systemic symptoms may require urgent physician, hospital, or emergency evaluation.
How to start
Use the referral conversation form if you are a care partner. Do not include patient-identifying health information in the public form. We will confirm whether a secure referral path is appropriate.
Start referral conversation