Care Coordination

Care coordination when the usual handoff is not enough

One point of contact for primary care, wound care, post-discharge needs, home health, facility teams, physician offices, and family communication.

How Palm can help

Care often breaks down when responsibility is split across a hospital, an outside primary-care clinician, a facility, home health, specialists, and family caregivers. Palm begins with the patient’s needs, location, care setting, and current care team, then coordinates the next practical step.

What to include in the first email

  • Patient name and date of birth
  • City or ZIP code and current care setting
  • Primary-care or wound-care issue
  • How long the problem has been present
  • Insurance type
  • Best callback number and referring person or organization
Availability note: Service availability depends on patient needs, location, licensure, insurance participation, scheduling, and the level of care required.
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